, Garstang
01/12/2008
Established 25 years, Garstang Travel specialise in Cruises and holidays to Australia trading as aussienow.co.uk.
Nicole Eaves (director) signed up for the lastest version of Tarsc at the recent ABTA convention in Gran Canary
, Glasgow
Hilton Leisure Breaks are a part of the Hilton Hotels Group and specialse in Events at Hilton Hotels throughout the UK.
They utilise the Tarsc Group software and Tarsc tour files to set up the individual events for example murder weekends.
, Edinburgh
18/11/2008
Connoisseur Travel have been running a manual system since their formation in 1987, going for the Tarsc system was a big decision however after 4 days with the Tarsc go-live team the transition went smoothly.
Connoisseur specialise in top end cruises, river cruising and city breaks.
, Tenterden
05/11/2008
Ian Hopley started this business over 30 years ago by working for free at a friends travel business to learn the trade.
Travelux is a retailer and a Tour Operator specialising in lesser known Greek Islands,Lefkada - Meganissi - Zagoria, accomodation features the finest exclusive luxury villas with pools, all with superb sea views and in quiet locations. All villas come with a car and many include a motorboat. Award winning Retreat mountain inns /hotels. Special interest holidays include much aclaimed walking holidays. Sailing, fly-drive. 34 years ABTA members. No compromise on quality or personal service. Daytime flights from Gatwick and Manchester. We are confident no one offers higher quality villas using any criteria, in the areas we operate. We can tailor - make a holiday to suit most needs. Very popular last year was a week on a Sailing yacht (with or without a skipper) and a week in a luxury villa. All villas are totally exclusive to Travelux. We know all our properties to the smallest detail and true local knowledge.
, Wellington
10/09/2008
Just a note with reference to the recent system upgrade undertaken at our new premises
The entire process went really well, and everyone involved knew exactly what they were doing and at what point, which given we were also moving to new premises at the time made a huge difference to how well the upgrade / install went!
The upgrade not only went well from a technical aspect, but all of the relevant people involved were a real pleasure to deal with throughout.
Can you please pass on our thanks to Christie, David, Barry, Justin and Gary who all played a valued part in how well the installation was delivered.
I just wanted to pass my thoughts on to you, as so often people are quick to criticise poor service, but also pretty slow to credit when they received a high standard of service.
In closing, please don’t hesitate to let me know if you require a client testimonial at any point
Yours Sincerely
Nick Phipps,
Director,
Oak Travel
, Aberdeen
10/09/2008
Just to let you know that our upgrade on the 10th September 2008 seems to have gone very well. Gary and Justin were fantastic – all seemed very effortless – well from our end it did! I was really pleased with the way it went as they did everything they said they’d do and they were more than helpful”
Yours Sincerely
Brenda Duncan
Duncans Travel
, Manchester
10/09/2008
Sunshine Holidays previously known as Text Abroad was based in Birmingham and their core market was selling holidays to Turkey.
The business took off when the rest of the travel trade fell out with First Choice and Dan Townsley the owner saw an opportunity and heavily promoted Island Cruises becoming one of their top selling agents in the UK
As this relationship grew Island Cruises took a financial interest in the agency and just over 3 years ago eventually moved to Salford Quays in Manchester overlooking the Manchester Ship Canal. The business was eventually taken over by Island Cruises which is now owned by TUI and has an annual turnover of £6m and growing.
Sunshine Holidays saw the need to move from version 6 Tarsc to version 8 and take advantage of Tarsc’s new documentation and automated letters.
Matt Roberts the call centre manager said that the new version projects an improved company image to the customer and speeds up some of the processes.
, Birmingham
29/07/2008
Travel Club Elite and owner Colin Matthews are one of the first travel agents in the UK to install the Vertical Group’s Athena product.
Colin has worked in the travel business for over 38 years and has owned his own business previously called Travel Economy for 24 years, based in Yardley a suburb of Birmingham.
Travel Economy was one of the first travel agents to automate their back office using Tarsc and now renamed Travel Club Elite are the only general retail independent travel agent left in Birmingham city centre.
Located in the Paradise shopping centre with 5 staff Colin specialises in worldwide luxury activity holidays and is a top agent for Club Med, Mark Warner and Kuoni and for the first quarter of this year was top UK agent for Bales.
Colin has many firsts including one of the first to join Midconsort now called Elite Travel Group and one of the first agents in the UK to upgrade to Tarsc’s version 8 operating system which fronted by Athena and linked to Magic Professional gives him full CRM capability within a single system.
Colin recognises that customer profiles are important to his business and Athena will enable him to compare enquiry and booked business, “handling customers professionally is key to my success”
, Manchester
26/08/2008
Sunshine Holidays previously known as Text Abroad was based in Birmingham and their core market was selling holidays to Turkey.
The business took off when the rest of the travel trade fell out with First Choice and Dan Townsley the owner saw an opportunity and heavily promoted Island Cruises becoming one of their top selling agents in the UK
As this relationship grew Island Cruises took a financial interest in the agency and just over 3 years ago eventually moved to Salford Quays in Manchester overlooking the Manchester Ship Canal. The business was eventually taken over by Island Cruises which is now owned by TUI and has an annual turnover of £6m and growing.
Sunshine Holidays saw the need to move from version 6 Tarsc to version 8 and take advantage of Tarsc’s new documentation and automated letters.
Matt Roberts the call centre manager said that the new version projects an improved company image to the customer and speeds up some of the processes.
, Newark
18/07/2008
Situated in Newark, Agricultural Travel have been in existence for 50 years and have been with Tarsc for over 10 years, they are fairly unique in travel as they are three businesses in one featuring a retail high street shop in the centre of Newark with a TMC and specialist incoming farming tours division just off the market square.
The business supports 17 staff and is wholly owned by its working directors with farming backgrounds
Carolyne Cree is the Travel Director, herself from a local farming background, she has just returned from hosting a 2 week tour of livestock breeders from around the world visiting cattle shows and individual herds including visits to Belfast, Scotland, Norfolk and ending in Warwick.
This £3.2m business handles outgoing and incoming tourism using Tarsc software and has just completed a major upgrade to Tarsc version 8.
, Birmingham
04/07/2008
Claddah Travel are located in Birmingham city centre and specialise in holidays to Ireland by air and ferry.
They have been with Tarsc for more than 20 years and updated their system to the latest Tarsc version in July 2008
, Antrim
01/05/2008
Oasis Travel Ltd is one of the most successful independent Northern Ireland Travel Agents winning prestigious awards year after year. In April this year all five branches were sucessfully upgraded to Tarsc Version 8.